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Rachal Sorensen

Rachal Sorensen

Recent Posts

Careers Aug 14, 2019

CommentSold Careers || Chat Support Specialist

Role: Chat Support Specialist Reports to: Support Manager Location: Remote (US & Canada)  Hours: Some flexibility, but nights and weekends are required About the Team The Chat Support team at CommentSold is a highly collaborative, empathetic and passionate group of professionals who serve as the...
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Training Oct 30, 2018

I launched my CommentSold Free Trial, now what?

Once your trial is launched, we need to do a little set up to get your account rolling how you prefer. This article will give you a basic explanation of each tab, but there is an in depth article for...
Training Oct 30, 2018

Sync Shopify to CommentSold

If you're using Shopify for your website, and would like to sync your products over to CommentSold, then you're in luck because it's incredibly easy and we're going to show you how to get it rolling...
Training Oct 30, 2018

Shipping Label Setup

This article is all about shipping labels, if you're using CommentSold Shipping. If not, feel free to skip ahead! Are you printing your USPS Shipping Labels out on a laser jet printer or on a Dymo...
Training Oct 30, 2018

My Invoices Tab

This tab is going to be a reference for all of your invoices from CommentSold. PayPal Invoices - When your customer pays with Stripe or Square your percentage fee is automatically taken off the top...
Training Oct 30, 2018

Payment Gateway Setup

This is going to be where you set up your payment processors for you to receive your money! You can use a combination of Stripe, Square, and/or PayPal. All three of these are fairly easy to set up,...
Training Oct 30, 2018

Taxes & Account Setup

Oh, taxes. Our favorite part of the business, right? The rates within your Taxes tab will auto calculate based off of the zip code you put into your Shop Address on the first page of Setup. If they...
Training Oct 30, 2018

Shipping Preferences

The first step in setting up your shipping preferences will be to set up your flat rate shipping. This will be what your customers are charged, when they place an order. There will be more...
Training Oct 30, 2018

Setup Shop

This is on the first tab of your setup journey! Your Shop URL will auto-populate with the information you input during signing up for your trial. You will want to make sure that you update your Shop...
Training Oct 30, 2018

Documenting Returns

Returns happen, unfortunately, but don't worry. We can help you track the reasons for returns. While not required, it is simple to use and could help you identify trends! To view how to do it, just...
Training Oct 30, 2018

Sync BigCommerce to CommentSold

If you have a BigCommerce account, don't worry! You can still sync your products over to CommentSold for inventory management! (Yeeahhh!) What we need to do to get this rolling is set up an API Path...


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    CommentSold is a social commerce platform that modernizes the way retailers connect to online shoppers, including hosting live sales events and managing day-to-day retail operations, with automated invoicing, sales analytics, customer data, and inventory and order management.


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