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featured Nov 13, 2019

Introducing Live in the App, Letter from the CEO

Hello CSFam!  At CommentSold, we’re always looking for ways to make shopping fun and save you time so we are excited to announce something that takes our mission to the next level. Introducing, Live in the App! Live video is one of the most popular ways for retailers to sell online because of its...
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Mobile App, Training Nov 01, 2018

How to Post Items to your Mobile App

Okay! So you've completed the mobile app setup process, and our developers are busy at work getting your app ready. Or maybe your app has just been developed, but you haven't gotten your products in...
Training Oct 30, 2018

Additional Shipping Preferences

Under Setup and then Shipping, you will see a bundle of sub-categories. When you utilize CommentSold Shipping, you will need to purchase prepaid labels, or enable your card on file to be auto charged...
Training Oct 30, 2018

Sync Instagram to CommentSold

Utilizing Instagram side by side with Facebook is such a stellar idea! It is very simple to get set up & running! You'll want to go to your Instagram Tab and select "Connect Instagram." It's easiest...
Training Oct 30, 2018

Documenting Returns

Returns happen, unfortunately, but don't worry. We can help you track the reasons for returns. While not required, it is simple to use and could help you identify trends! To view how to do it, just...
Training Oct 30, 2018

Setup Shop

This is on the first tab of your setup journey! Your Shop URL will auto-populate with the information you input during signing up for your trial. You will want to make sure that you update your Shop...
Training Oct 30, 2018

Shipping Preferences

The first step in setting up your shipping preferences will be to set up your flat rate shipping. This will be what your customers are charged, when they place an order. There will be more...
Training Oct 30, 2018

Taxes & Account Setup

Oh, taxes. Our favorite part of the business, right? The rates within your Taxes tab will auto calculate based off of the zip code you put into your Shop Address on the first page of Setup. If they...
Training Oct 30, 2018

Payment Gateway Setup

This is going to be where you set up your payment processors for you to receive your money! You can use a combination of Stripe, Square, and/or PayPal. All three of these are fairly easy to set up,...
Training Oct 30, 2018

My Invoices Tab

This tab is going to be a reference for all of your invoices from CommentSold. PayPal Invoices - When your customer pays with Stripe or Square your percentage fee is automatically taken off the top...
Training Oct 30, 2018

Shipping Label Setup

This article is all about shipping labels, if you're using CommentSold Shipping. If not, feel free to skip ahead! Are you printing your USPS Shipping Labels out on a laser jet printer or on a Dymo...

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    CommentSold is a social commerce platform that modernizes the way retailers connect to online shoppers, including hosting live sales events and managing day-to-day retail operations, with automated invoicing, sales analytics, customer data, and inventory and order management.

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